Information about the availability of services from All Good S.A. at www.coffeedesk.com

Who are we and how do we approach accessibility?

All Good S.A. (we also refer to ourselves as "Coffeedesk") provides services through the online store at www.coffeedesk.com. In the store, we present products from other distributors, conclude sales agreements with customers, and maintain customer accounts.

To use our services, you need a device with an up-to-date web browser and an active internet connection.

How do we ensure the accessibility of our store?

Details about our services can be found in our Terms of Sales and in the FAQ - Frequently Asked Questions section.

Our goal is to follow the four key principles of accessibility: perceivability, functionality, understandability, and compatibility. This applies to all elements of our website, with a special focus on the purchasing process, payments, and account management.

In other words, we strive to make our website accessible and user-friendly for everyone. To this end, we have introduced a number of improvements:

1. Enhanced Visibility - We have ensured high contrast and easy-to-read font to make content easier for you to read.
2. Keyboard Navigation - You can freely navigate the entire site and make purchases using only the keyboard.
3. Screen Reader Support - Our website is fully compatible with assistive technologies, and our images include alternative text (alt text).
4. Clear and Logical Structure - Thanks to headings and a logical layout, you can easily find the content you're looking for.
5. Help with Forms - Our buttons are clearly visible, and form fields have proper labels. If you make a mistake while logging in, we will show you what to correct.
6. No Time Pressure - We give you as much time as you need to read the content and complete your purchase.

Clarity is our priority. We want to make sure you understand your rights and responsibilities, as well as how to navigate our website. That's why we explain everything in a simple and logical manner.

How can you contact us about accessibility?

We are constantly monitoring and improving our website's accessibility, and we highly value your feedback.

If you have any questions about accessibility, want to report an issue, or simply suggest an improvement, please contact us in the way that is most convenient for you:

E-mail: [email protected]

Phone: +48 730 88 25 25

By post: All Good S.A. (Coffeedesk), ul. Sienkiewicza 12, 78-100 Kołobrzeg, Poland.

You can also use the channels above to file a formal complaint regarding a lack of accessibility, which is your right under the Polish Act of April 26, 2024, on ensuring accessibility requirements for certain products and services by economic operators (the official ability for consumers to file these complaints has been in effect since June 28, 2025).